FAQs – SustainablyMade® by MARSSE

SustainablyMade® Not-For-Food products--such as tech stands, candle holders, and furniture--are finished with lacquer or tung oil - sometimes stained depending on specifications. Meanwhile, For-Food products such as chopping, serving, and kneading boards are finished only with extra virgin olive oil and beeswax. These For-Food products are natural in color and have no added stain. Over time, their natural wood color darkens and becomes richer.

To enjoy your SustainablyMade® For-Food wooden products for years to come, wipe clean or wash with a mild detergent and non-abrasive sponge. After washing, wipe dry then air dry completely, and moisturize with extra virgin olive oil or beeswax occasionally. Do not store in a box, or keep in a dark and damp place to avoid mold sand wood insects.

Lead time varies depending on availability of quantity and type of order. Stocks on hand are ready-to-ship. Custom-made orders will take longer lead times than regular items.

Non-Engraved Regular Item: within 7 business days.

Engraved Item, Customized SoHo Laptop Tables: 14 - 21 business days

Bulk orders of 50 pieces and above: 21 business days and above

Big Study Tables and Desks: 21 - 28 business days

Custom Big Furniture: 28 business days and above.

We have laser engraving services to personalize our SustainablyMade® products. Details for laser engraving is found in each product page. Engraving cost may change based on the actual area to be engraved. All products have the SustainablyMade® leaf logo on one side. Engraving will be done on the opposite side of the leaf logo.

SustainablyMade® produces custom-made furniture (study tables, dining tables, coffee tables, and bar tables), other items (racks, shelves, chairs), and home construction material (kiln-dried wooden planks and flooring) tailored to your specifications. Kindly send your project proposal which includes design peg or sketch, together with the complete dimensions to sustainably.made@gmail.com to get a formal quotation.

All orders pass through a quality check before shipment. For non-custom and non-personalized orders, we can accept exchanges for items that are due to manufacturing defects. You can send back your non-custom and non-personalized order within 7 business days of receipt.

All custom orders are considered final. No returns or exchanges will be entertained as these are all custom orders.

No warranties. Knots, wood stains, variations in grain and color, and other intrinsic wood characteristics and imperfections may be seen.

SustainablyMade® has partnered with various brands and stores to bring eco-friendly products closer to you. Below is the list of companies that are the only authorized retailers of SustainablyMade® products in the Philippines. These resellers only hold SustainablyMade® items such as our various tech stands, home accessories, and some of our smaller bar top pieces and kitchenware. They do not carry all of our items, especially the SoHo collection, bigger kitchenware pieces, and other furniture. SustainablyMade® does not have a physical store or showroom.

Common Room PH (Alabang Town Center - Cinema Area, Power Plant Mall - R2 Level, Ayala Malls Manila Bay - 4th Floor, CommonRoom Studio in Antipolo City)

The Craft Central (SM Megamall - 5th Level, Mega Fashion Hall, Across Mega Food Hall)

GO LOKAL! Concept Store (Glorietta 2 - Palm Drive, DTI Bldg-Sen. Gil Puyat Ave., Ayala Center Cebu)

Linya-Linya Branches

Rustan's Filipiniana Our Very Own Nationwide

SM KULTURA Filipino Branches Nationwide

MARSSE Tropical Timber Plantations Inc. holds annual Sustainable Tree Farming Seminars from February to May. The Sustainable Tree Farming Seminar is for anyone who has an existing Timber Tree Farm, or is planning to start their own sustainable enterprise and would like a private consultation. Learn more about Land Preparation, Nursery Establishment, Plantation Management, Harvesting Operations, and Permit Applications. The seminar includes a guided walking tour of the MARSSE tree farm, and live demonstrations of sustainable forestry activities and techniques. Kindly email marssetropicaltimber.seminar@gmail.com for more information.